FAQ
Common questions.
Every arrangement at EV Floral Design is handcrafted with locally and seasonally sourced blooms, chosen for their freshness, fragrance, and natural character. From intimate bouquets to full-scale celebrations, we are committed to thoughtful service, careful detail, and designs that feel personal. Please review the frequently asked questions below for more information and resources about how we work.
All same-day orders must be placed by 11:00 AM PT for delivery that day within our Napa Valley delivery zone. Orders placed after the cutoff are scheduled for the next available delivery day.
Our standard same-day zone covers Calistoga, St. Helena, Angwin, Rutherford, and Yountville. For deliveries outside this radius — Napa, American Canyon, Sonoma, Healdsburg, Marin, or the Bay Area — we arrange next-day delivery or a custom courier quote on request.
For peak season (May through October), we recommend booking 6–18 months ahead. Off-season weddings can typically be arranged with 3–4 months of lead time.
Yes. Custom event bookings require a non-refundable deposit to hold a date. The deposit is transferable to a new date within 12 months when rescheduled with at least 30 days' notice.
Bouquets and corsage sets are tuned to your palette during a short design call included with every order — no two are made the same. Structural pieces are quoted bespoke.
Yes. We design ongoing floral programs for Napa Valley hospitality properties on weekly, bi-weekly, or seasonal cadence, with optional event installation support.
Yes. We host private floral-making events at our studio in Calistoga. Groups of four or more can reserve a private vault room in our space to design arrangements with provided stems. Food and beverage are welcome. Please contact our team for more details and scheduling.
Keep your arrangement out of direct sunlight when possible, and refresh the water regularly for the longest-lasting results.
Local delivery orders may be cancelled up to 24 hours before the scheduled delivery. Event cancellations require 30 days' written notice. All deposits are non-refundable. No refunds are available once an arrangement has been delivered or an event has been completed.